Urinary tract infection (UTI)

Do you have pain or burning when you urinate? You may have a UTI and could benefit from treatment.

Get treatment for a urinary tract infection (UTI) today

$49

/chat visit
  • Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
  • No appointment needed
  • Your health data is secure and protected by our practices and by law

How it works

  1. Connect with the doctor through instant messaging
  2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
  3. Your care team is available 7 days a week

What is a urinary tract infection (UTI)?

A urinary tract infection (UTI) is an infection that affects any part of the urinary system, including the kidneys, ureters, bladder, and urethra. UTIs are more common in women than men.

What are the symptoms of a UTI?

Symptoms can include pain or burning when urinating, frequent urination, urgency to urinate, cloudy or foul-smelling urine, and pain in the lower abdomen or back.

How are UTIs treated?

UTIs are typically treated with antibiotics to kill the bacteria causing the infection. It's important to complete the full course of antibiotics even if your symptoms improve.

Is a chat-visit right for me?

A chat visit with Well Revolution might be right for you if:

  • You're 18-64 years old
  • You have UTI symptoms and want to discuss treatment options
  • You want to quickly and easily obtain medication for your UTI

Our providers can assess your symptoms, diagnose your UTI, and prescribe appropriate antibiotic treatment to help you feel better faster.

Common urinary tract infection (UTI) treatments

Your Well Revolution provider will determine which (if any) treatment is medically appropriate based on your symptoms. If prescribed medication, pick it up at a pharmacy of your choice or your nearest Well Revolution Care Location. The cost of your medication may be covered by health insurance.

Treatments for UTIs available through Chat-visit may include:

  • Antibiotics: Trimethoprim-sulfamethoxazole (Bactrim, Septra), Nitrofurantoin (Macrobid), Fosfomycin (Monurol)

Other UTI treatments may not be available through Chat-visit.

Frequently Asked Questions

About Urinary tract infection (UTI)

What causes UTIs?

UTIs are usually caused by bacteria that enter the urethra and travel up the urinary tract. Escherichia coli (E. coli) is the most common bacteria that causes UTIs.

Can UTIs go away on their own?

Some mild UTIs may clear up on their own, but it's generally recommended to get treatment to prevent the infection from spreading to the kidneys.

When should I see a doctor about a UTI?

If you have symptoms of a UTI, especially if they're severe or don't improve within a few days, you should see a doctor.

How can I prevent UTIs?

You can reduce your risk by wiping from front to back after using the toilet, urinating after sex, staying hydrated, and avoiding tight-fitting clothing or underwear.

What are the complications of untreated UTIs?

Untreated UTIs can lead to kidney infections (pyelonephritis), which can be serious.

What should I do if I have recurrent UTIs?

If you experience recurrent UTIs, your doctor may recommend preventative measures, such as low-dose antibiotics or cranberry supplements.

About Well Revolution

What does it cost?

Most visits cost $49 between 7 am and 9 pm 7 days (Mon-Sun).

See our pricing page for more information.

How do visits work in Well Revolution?

Start a private and secure instant message with a Well Revolution doctor right here from your phone or desktop.

You can send text, voice and video messages, share images, videos and documents, and have voice and video calls all from inside the Well Revolution instant messenger.

Do I need to make an appointment?

No appointment is needed with Well Revolution. Start a private chat with a doctor at any time.

What's included with my visit?

A visit with a Well Revolution doctor. The doctor will decide on what care is appropriate for you.

Can I use my health insurance for my visit?

Well Revolution doesn't accept health insurance for visits.

You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your chat visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Well Revolution services. Please talk with your pharmacy directly about insurance coverage.

The cost of medication isn’t included in the cost of your visit.

How do prescriptions work?

The doctor creates and sends paperless prescriptions for you. They will send your prescription to your favourite or nearest pharmacy for the most convenient pick-up location, or you can choose home delivery.

Free Home Delivery: Prescriptions can be sent to our pharmacy partner for convenient, affordable and free home delivery. Many medications are available to you for $24 or less - with or without insurance.

Pick up: Your out-of-pocket medication costs will depend on your insurance and where you decide to get your prescription filled.