Urgent virtual care

Need immediate medical attention but can't get to a doctor's office?

Get urgent virtual care today

$49

/chat visit
  • Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
  • No appointment needed
  • Your health data is secure and protected by our practices and by law

How it works

  1. Connect with the doctor through instant messaging
  2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
  3. Your care team is available 7 days a week

What is urgent virtual care?

Urgent virtual care, also known as telehealth or telemedicine, allows you to connect with a healthcare provider remotely using text messaging, video or phone calls. It's a convenient option for addressing urgent medical needs that don't require an in-person visit.

What conditions can be treated with urgent virtual care?

Urgent virtual care can be used to treat a wide range of conditions, including colds, flu, sinus infections, urinary tract infections (UTIs), rashes, skin infections, pink eye, allergies, and more.

How does urgent virtual care work?

Simply start your chat visit right here, and you'll be connected with a healthcare provider who will assess your symptoms, provide a diagnosis, and recommend a treatment plan.

Is a chat-visit right for me?

A chat visit with Well Revolution might be right for you if:

  • You're 18-64 years old
  • You have an urgent medical need that isn’t a life-threatening emergency
  • You need quick and convenient access to medical care

If you are experiencing a life-threatening emergency, call 911 or go to your nearest emergency room.

Benefits of urgent virtual care

Urgent virtual care offers numerous benefits, including convenience, affordability, and timely access to healthcare. You can consult with a provider from the comfort of your home, saving you time and travel expenses.

Urgent virtual care visits can be used to address a wide range of conditions and provide:

  • Diagnosis and treatment recommendations
  • Prescriptions for medications (if appropriate)
  • Referrals to specialists (if necessary)

Note: Urgent virtual care is not a substitute for emergency care. If you're experiencing a life-threatening emergency, seek immediate in-person medical attention.

Frequently Asked Questions

About Urgent virtual care

What are the benefits of urgent virtual care?

Benefits include convenience, affordability, and timely access to healthcare.

How do I schedule an urgent virtual care visit?

You can schedule a virtual visit through our platform by selecting the 'Urgent Virtual Care' option.

Is urgent virtual care covered by insurance?

Many insurance plans cover urgent virtual care visits. You can check with your insurance provider for details.

What conditions can be treated with urgent virtual care?

Urgent virtual care can address a variety of conditions, such as colds, flu, UTIs, rashes, and allergies.

What if I need a prescription?

Our provider can prescribe medications electronically if appropriate, which can be sent to your pharmacy of choice.

When should I go to the emergency room instead of using urgent virtual care?

If you're experiencing a life-threatening emergency, such as chest pain, difficulty breathing, or severe bleeding, call 911 or go to the nearest emergency room immediately.

About Well Revolution

What does it cost?

Most visits cost $49 between 7 am and 9 pm 7 days (Mon-Sun).

See our pricing page for more information.

How do visits work in Well Revolution?

Start a private and secure instant message with a Well Revolution doctor right here from your phone or desktop.

You can send text, voice and video messages, share images, videos and documents, and have voice and video calls all from inside the Well Revolution instant messenger.

Do I need to make an appointment?

No appointment is needed with Well Revolution. Start a private chat with a doctor at any time.

What's included with my visit?

A visit with a Well Revolution doctor. The doctor will decide on what care is appropriate for you.

Can I use my health insurance for my visit?

Well Revolution doesn't accept health insurance for visits.

You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your chat visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Well Revolution services. Please talk with your pharmacy directly about insurance coverage.

The cost of medication isn’t included in the cost of your visit.

How do prescriptions work?

The doctor creates and sends paperless prescriptions for you. They will send your prescription to your favourite or nearest pharmacy for the most convenient pick-up location, or you can choose home delivery.

Free Home Delivery: Prescriptions can be sent to our pharmacy partner for convenient, affordable and free home delivery. Many medications are available to you for $24 or less - with or without insurance.

Pick up: Your out-of-pocket medication costs will depend on your insurance and where you decide to get your prescription filled.