Prescription renewal

Do you need a convenient and easy way to renew your existing prescriptions?

Renew your prescription today

$49

/chat visit
  • Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
  • No appointment needed
  • Your health data is secure and protected by our practices and by law

How it works

  1. Connect with the doctor through instant messaging
  2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
  3. Your care team is available 7 days a week

What is a prescription renewal?

Prescription renewal is a simple way to ensure you have a continuous supply of your necessary medications to avoid treatment interruption. You can easily request a renewal through Well Revolution for many commonly prescribed medications.

Medication review

Renewal is an opportunity for your provider to review your condition, the effectiveness of your current medication, and to make any necessary adjustments.

What types of medications can be requested?

You can request refills for a wide range of medications, including those for chronic conditions like high blood pressure, diabetes, and depression. However, certain medications, such as controlled substances, are not available for refills through chat-visit.

Is a chat-visit right for me?

A chat visit with Well Revolution might be right for you if:

  • You're 18-64 years old
  • You need a refill of a medication you're currently taking
  • You want a hassle-free way to renew your prescription
  • You're not needing a controlled substance

Your Well Revolution provider can review your medical history, confirm your current medication, and provide a refill of your prescription if deemed appropriate.

Prescription renewal process

Your Well Revolution provider will review your medical history, confirm your current medications, and decide if a refill is appropriate. If approved, your prescription will be sent to your pharmacy of choice or your nearest Well Revolution Care Location. The cost of your medication may be covered by health insurance.

Refills for a wide range of medications are available through Chat-visit, subject to provider approval.

Note: Certain medications, such as controlled substances (e.g. opioids), are not available through chat visit.

Frequently Asked Questions

About Prescription renewal

Can I request a refill for any medication?

You can request refills for most medications, but certain medications, such as controlled substances, are not available through chat-visit

What if my renewal request is denied?

Your provider will explain the reason for denial and may recommend alternative options or suggest you consult with the original prescriber.

Can I change my pharmacy during the renewal process?

You can provide your new pharmacy information during your chat-visit, and our provider will send your prescription to the updated pharmacy.

How do I request a prescription renewal?

Simply start a chat-visit and provide the name of your medication and dosage. Your provider will review your medical history and current medications, and renew your prescription if appropriate.

Can I get a new medication prescribed through this service?

Yes, you can get a prescription for a new medication. Your provider will assess your request and determine if it's appropriate.

What if I have questions about my medication?

You can discuss any questions or concerns about your medication with the provider during your chat-visit.

About Well Revolution

What does it cost?

Most visits cost $49 between 7 am and 9 pm 7 days (Mon-Sun).

See our pricing page for more information.

How do visits work in Well Revolution?

Start a private and secure instant message with a Well Revolution doctor right here from your phone or desktop.

You can send text, voice and video messages, share images, videos and documents, and have voice and video calls all from inside the Well Revolution instant messenger.

Do I need to make an appointment?

No appointment is needed with Well Revolution. Start a private chat with a doctor at any time.

What's included with my visit?

A visit with a Well Revolution doctor. The doctor will decide on what care is appropriate for you.

Can I use my health insurance for my visit?

Well Revolution doesn't accept health insurance for visits.

You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your chat visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Well Revolution services. Please talk with your pharmacy directly about insurance coverage.

The cost of medication isn’t included in the cost of your visit.

How do prescriptions work?

The doctor creates and sends paperless prescriptions for you. They will send your prescription to your favourite or nearest pharmacy for the most convenient pick-up location, or you can choose home delivery.

Free Home Delivery: Prescriptions can be sent to our pharmacy partner for convenient, affordable and free home delivery. Many medications are available to you for $24 or less - with or without insurance.

Pick up: Your out-of-pocket medication costs will depend on your insurance and where you decide to get your prescription filled.