COVID-19

Are you experiencing COVID-19 symptoms or have been exposed to someone with COVID-19?

Get treatment for COVID-19 today

$49

/chat visit
  • Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
  • No appointment needed
  • Your health data is secure and protected by our practices and by law

How it works

  1. Connect with the doctor through instant messaging
  2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
  3. Your care team is available 7 days a week

What is COVID-19?

COVID-19 is a respiratory illness caused by the SARS-CoV-2 virus. It can range from mild to severe and can cause a variety of symptoms.

What are the symptoms of COVID-19?

Common symptoms include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.

How is COVID-19 treated?

Treatment depends on the severity of the illness. Mild cases can be managed at home with rest, fluids, and over-the-counter medications for symptom relief. Severe cases may require hospitalization and supportive care, such as oxygen therapy or ventilation.

Is a chat-visit right for me?

A chat visit with Well Revolution might be right for you if:

  • You're 18-64 years old
  • Your symptoms started within the past 5 days and you've since tested positive for COVID-19
  • Your COVID-19 symptoms are mild to moderate, like coughing or a fever under 103°F
  • You have risk factors that make you more vulnerable to severe illness
  • You don’t have elevated liver enzymes, liver cirrhosis, or severe kidney impairment (eGFR < 30mL/min)
  • You're not pregnant

*If you have cold or flu symptoms and test negative for COVID-19, we recommend that you start from the Cough, cold, flu, and strep throat page.

Common COVID-19 treatments and management

Your Well Revolution provider will assess your symptoms and provide guidance on managing your illness. If appropriate, they may recommend over-the-counter medications for symptom relief or prescribe antiviral medications. If prescribed medication, pick it up at a pharmacy of your choice or your nearest Well Revolution Care Location. The cost of your medication may be covered by health insurance.

Treatment and management may involve:

  • Rest and fluids
  • Over-the-counter medications for symptom relief: Pain relievers (acetaminophen, ibuprofen), cough suppressants, decongestants
  • Antiviral medications (if appropriate): Paxlovid, Remdesivir (may not be available through Chat-visit)
  • Monoclonal antibody therapy (may not be available through Chat-visit)

Other treatments may not be available through Chat-visit.

Frequently Asked Questions

About COVID-19

What is the difference between COVID-19 and the flu?

Both COVID-19 and the flu are respiratory illnesses, but they are caused by different viruses. COVID-19 can cause a wider range of symptoms and may be more likely to lead to serious complications.

When should I seek medical attention for COVID-19?

If you experience severe symptoms such as difficulty breathing, persistent chest pain or pressure, new confusion, inability to wake up or stay awake, or bluish lips or face, seek immediate medical attention.

Are there any long-term effects of COVID-19?

Some people experience long-term effects, known as Long COVID which can include fatigue, shortness of breath, brain fog and other symptoms.

How can I protect myself from getting COVID-19?

You can reduce your risk by getting vaccinated, wearing a mask in public indoor settings, practicing good hand hygiene, and avoiding close contact with sick people.

What should I do if I test positive for COVID-19?

Isolate yourself from others, even within your household, for at least 5 days. Wear a high-quality mask if you must be around others at home and in public.

What are the available COVID-19 vaccines?

Currently available vaccines include Pfizer-BioNTech, Moderna, and Johnson & Johnson.

About Well Revolution

What does it cost?

Most visits cost $49 between 7 am and 9 pm 7 days (Mon-Sun).

See our pricing page for more information.

How do visits work in Well Revolution?

Start a private and secure instant message with a Well Revolution doctor right here from your phone or desktop.

You can send text, voice and video messages, share images, videos and documents, and have voice and video calls all from inside the Well Revolution instant messenger.

Do I need to make an appointment?

No appointment is needed with Well Revolution. Start a private chat with a doctor at any time.

What's included with my visit?

A visit with a Well Revolution doctor. The doctor will decide on what care is appropriate for you.

Can I use my health insurance for my visit?

Well Revolution doesn't accept health insurance for visits.

You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your chat visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Well Revolution services. Please talk with your pharmacy directly about insurance coverage.

The cost of medication isn’t included in the cost of your visit.

How do prescriptions work?

The doctor creates and sends paperless prescriptions for you. They will send your prescription to your favourite or nearest pharmacy for the most convenient pick-up location, or you can choose home delivery.

Free Home Delivery: Prescriptions can be sent to our pharmacy partner for convenient, affordable and free home delivery. Many medications are available to you for $24 or less - with or without insurance.

Pick up: Your out-of-pocket medication costs will depend on your insurance and where you decide to get your prescription filled.