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Provider Devices

Below is a list of currently-supported devices for Providers of Healthcare Services to Users of Well Revolution's MyWell App.

MyWell currently operates natively within supported web browsers on supported devices.

General Requirements.

You will need:

  • a device with a microphone and camera; an external headset with a built-in microphone is preferable.
  • a reliable Internet connection with a minimum of 2Mbps download and 1Mbps upload for a 1-on-1 call (i.e. 2 parties in the room); and in these multiples for the number of people on the call - e.g. for a 3-party call, 6Mbps (3x2) download and 3Mbps (3x1) upload.

Although we recommend Chrome browser on Windows 7-10 or Mac OS X 10.9 and higher, the following operating systems are supported.

Type Version* Device OS* Send content Receive content Plug-in?
Chrome ≥ v.46 OS X 10.9 and higher, Windows 7-10, Android Yes Yes No
Firefox ≥ v.22 OS X 10.9 and higher, Windows 7-10, Android Yes Yes No
Edge ≥ v.13 Windows 10 version 1511  No Yes No
Safari ≥ v7.0  OSX 10.9 and higher  No No No
Opera ≥ v.18 OS X 10.9 and higher, Windows 7-10, Android  No Yes No