When you use Well Revolution, you are trusting us with your information. We take your privacy seriously. This policy outlines the types of information we collect, why we collect it and how you can manage, update and delete information we hold.
Our privacy practices are intended to comply with the Health Information Privacy Code 2020 (“HIPC”). We will maintain the privacy of your Health Information as required by HIPC.
We do not knowingly allow individuals under the age 16 to create Accounts that allow access to our Site.
Accounts for children under the age of 16 may be created and managed by a parent or legal guardian who have some rights to access the child’s health information, up until they turn 16.
There may be cases where a parent’s or guardian’s access to information is restricted to respect the confidentiality and best interests of the child. Such cases will be assessed on a case-by-case basis in accordance with the HIPC and Privacy Act.
The Personal information we collect or maintain may include:
We may use your Personal Information for the following purposes (subject to applicable legal restrictions):
We may also disclose Personal Information that we collect or you provide (subject to applicable legal restrictions):
Health practitioners are required by Section 74 of the Health Act 1956 to report to the medical officer of health any patient they have ‘reasonable suspicion’ is suffering from a notifiable disease. Notification allows for appropriate public health control measures to be taken to reduce the risk of further spread, for disease surveillance and for monitoring of the effectiveness of control measures.
Well Revolution and its healthcare providers and treating providers are required to report the following Section C – Infectious Diseases Notifiable to the Medical Officer of Health without Identifying Information of Patient or Person:
In such cases as we suspect or become aware of any of the infectious diseases listed above, you consent to us notifying the Medical Officer of Health without providing information that identifies you.
As you use the Site or the Service, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third-party tracking services, including:
We may use De-Identified Information created by us without restriction.
You have the right to access (and have corrected) your health information under Rules 6 and 7 of the HIPC.
We are required to keep your health information accurate, up to date and relevant for the Services provided to you and used in providing you care.
You have the right to see and request a copy of your health information. You do not have to explain the reasons for your request, but you may be required to provide proof of your identity and pay an administration fee.
You may request the correction of your health information and we will assist you with this. If we or a services provider chooses not to correct your health information as you have requested, we will ensure your request is noted so that it can be read together with that relevant part of your health information.
Members will be able to update some of their information through the Site. Requests to modify any information may also be submitted directly to firstname.lastname@example.org
Members of your health team may:
Health information which will not include your name but may include your National Health Index Identifier (NHI) may be used by health agencies such as the District Health Board, Ministry of Health or PHO for the following purposes, as long as it is not used or published in a way that can identify you:
Your health information may be used for health research, but only if this has been approved by an Ethics Committee and will not be used or published in a way that can identify you. Except as listed above, you understand that details about your health status or the services you have received will remain confidential within the Site or with the relevant healthcare provider unless you give specific consent for this information to be communicated.
We employ reasonable physical, electronic and managerial security methods to help protect against unauthorised access to Personal Information, such as encryption. But please be aware that no data transmission over the Internet or data storage facility can be guaranteed to be perfectly secure. As a result, while we try to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
You should report any security violations to us by sending an email to email@example.com
If you wish to make a complaint about a breach or with how your health information is collected or used, please contact us here. Scroll down to 'Submit a Complaint' and follow the process there.
What is my health record?
Any Personal Information you provide on the Site or during the use Services that is intended to be stored, is encrypted and stored in an online application. Although approved healthcare providers have access to review and add to your health record, we have established your health record to be in your control. We intend to provide tools at various times that provide you with the choice and control of sharing your health record with any other party, or to delete your health record.