We currently offer tracked overnight courier delivery New Zealand wide. Orders are shipped on business days with courier collection at 4pm and targeted next-day delivery. Orders received prior to 3pm on a business day will usually be included within that day's delivery.
As soon as your order is shipped, we'll update you via email with tracking information.
When ordering, enter your shipping information including your Name and Telephone number with:
C/O NZ Post Shop, [then provide the address of the NZ Post Shop of your choice]
When your order is shipped, you'll receive a notification from us with tracking information. When your order shows as delivered, you can visit the NZ Post Shop during business hours to collect your order. You will need to show identification that matches the delivery name.
2. Parcel Collect
If you have signed up with NZ Post's Parcel Collect service, you can also use your Parcel Collect address during checkout. You can sign up for Parcel Collect here >
At the time your order is made, we process a payment to your credit card via our secure payment system. If there is ever an issue with your order that we cannot solve, a full refund will be made to the card you used for payment.
Yes you can. In the unlikely event that your order is incorrect or if there is any damage to the products you ordered, we'll do everything we can to fix it fast. If your items need to be returned, we'll provide you with return information and instructions. We'll be there every step of the way to help!
Lower urinary tract infections (often called a UTI) are very common, especially in women.
Urinary tract infections are often painful infections of any part of your urinary system – your kidneys, ureters, bladder and urethra.
If you're a woman, your chance of getting a urinary tract infection (or UTI) is high. Your lifetime risk of getting one is as high as 50%, with many women having repeat infections, sometimes for years on end.
Here's how to handle UTIs, whether you're experiencing your first or fifth infection, and how to make it less likely you'll get one in the first place.
Your urinary tract includes your bladder, kidneys, ureters (tubes that go from your kidneys to your bladder), and urethra (the tube that carries urine out of your body from your bladder). It’s your body's drainage system for removing wastes and extra water.
If you have a UTI in your kidneys, doctors call it pyelonephritis. If it’s in your bladder, the medical term is cystitis.
To identify a UTI, keep an eye out for the following symptoms:
A burning feeling when you urinate. A frequent or intense urge to urinate, even though little comes out when you do. Pain or pressure in your back or lower abdomen. Cloudy, dark, bloody, or strange-smelling urine. Feeling tired or shaky. Fever or chills (a sign the infection may have reached your kidneys).
If you suspect you have a urinary tract infection, you can make an appointment to see your doctor. You'll be asked to give a urine sample, which will be tested for the presence of UTI-causing bacteria.
Or, our doctors created a UTI Test Kitthat you can use from home. The moment you suspect a UTI, take a test stick from the kit, pee on it or dip it into a container with your urine. You’ll get a result in 90 seconds. If the test suggests you do have a UTI, talk to our doctors immediately from your mobile or laptop. If they confirm you have a UTI, we’ll courier treatment to you overnight, or you can pick it up at your nearest pharmacy.
Antibiotics to kill the intruders. As always, be sure to finish off the prescribed cycle of medicine completely, even after you start to feel better. And drink lots of water to help flush the bacteria from your system. Your doctor may prescribe a medication to soothe the pain, and a heating pad may also be helpful.
For non-complicated UTI’s, you will likely be prescribed trimethoprim for 3 days, or nitrofurantoin for 5 days.
If you’ve ever had a urinary tract infection, you know how painful and frustrating they can be, especially if they keep coming back. While antibiotics generally clear up a UTI within a few days, there are also some simple measures you can take to help prevent getting one in the first place.
To say goodbye to burning, frequent urination, and other unpleasant symptoms, start with these changes today. The key is to keep bacteria out of your system.
Drink plenty of water, and relieve yourself often. The simplest way to prevent a UTI is to flush bacteria out of the bladder and urinary tract before it can set in. If you’re well-hydrated, it will be tough to go too long without urinating.
Wipe from front to back. Bacteria tend to hang around the anus. If you wipe from front to back, especially after a bowel movement, they're less likely to make it to the urethra.
Wash up before sex and urinate after it. Use soap and water before sex. This keeps bacteria away from the urethra. And urinating afterwards pushes any bacteria that entered the urinary tract back out.
Steer clear of irritating feminine products. Skip douches, deodorant sprays, scented powders, and other potentially irritating feminine products.
Rethink your birth control. A diaphragm, spermicide, or spermicide-lubricated condom can make you more likely to get a UTI because they all can contribute to bacterial growth. If you get UTIs often and use one of these birth control methods, switch to a water-based lubricant for vaginal dryness, and consider trying another birth control method to see if it helps.
Some doctors also advise women who get a lot of UTIs to wear cotton underwear, take showers instead of baths, and avoid tight clothes that can trap bacteria near the urethra. While these are simple enough to do, none of them are supported by scientific data.
Have had UTIs before. Have a condition that affects your bladder's nerves (including diabetes, multiple sclerosis, Parkinson's disease, and spinal cord injuries). Have been through menopause. Are overweight. Have something that blocks the passage of urine, such as a tumour, kidney stone, or an enlarged prostate. Use a diaphragm or spermicide for birth control. Have a catheter, a tube placed into the bladder to drain urine from the bladder into a bag outside the body. Are a man who has sex with men, has HIV, or hasn’t been circumcised.
Most of these traits also raise the odds that a simple bladder infection may become a more serious kidney infection or turn into sepsis (an infection that has gotten into your bloodstream). For pregnant women, a kidney infection can lead to delivering a baby too early.
UTIs are a key reason we're told to wipe from front to back after going to the toilet. That's because the urethra - the tube that transports urine from the bladder to the outside of the body - is located close to the anus. Bacteria from the large intestine, such as E. coli, are in the perfect position to escape the anus and invade the urethra. From there, they can travel up to the bladder, and if the infection isn't treated, continue on to infect the kidneys. Women may be especially prone to UTIs because they have shorter urethras, which allow bacteria quick access to the bladder. Having sex can introduce bacteria into the urinary tract too.
Women are more likely to get UTIs because the tube that goes from the bladder to the outside (the urethra) is much shorter than in men. Because the urethral opening is closer to the anus in women, it’s easier for bacteria from stool to get into their urethra. Contact and fluids spread during sex also make it easier for bacteria from the vagina and anus to get into the urethra. In men, a bladder infection is almost always a symptom of another condition. Often, the infection has moved from the prostate or some other part of the body. Or it may mean that a stone, tumour, or something else is blocking the urinary tract. Chronic kidney infections sometimes happen because of a structural problem that allows urine to flow from the bladder back to the kidneys or because the bladder doesn’t empty completely. These problems are often found at an early age, but they affect adults, too. In rare cases, UTIs can happen because there's an abnormal connection between the bladder or urethra and another organ or passageway like the intestines or uterus.
About 1 in 5 women experience a second urinary tract infection, while some are plagued incessantly. In most cases, the culprit is a different type or strain of bacteria. But some types can invade the body's cells and form a community safe both from antibiotics and the immune system. A group of these renegades can travel out of the cells, and then re-invade, ultimately establishing a colony of antibiotic-resistant bacteria primed to attack again and again. Some women are genetically predisposed to UTIs, while others have abnormalities in the structure of their urinary tract that make them more susceptible to infection. Women with diabetes may be at higher risk, as well, because their compromised immune systems make them less able to fight off infections like UTIs. Other conditions that increase risk include pregnancy, multiple sclerosis, and anything that affects urine flow, such as kidney stones, stroke, and spinal cord injury. Chronic UTI Treatment
If you have 3 or more UTIs a year, ask your doctor to recommend a special treatment plan.
Some treatment options include:
Taking a low dose of an antibiotic over a longer period to help prevent repeat infections Taking a single dose of an antibiotic after sex, which is a common infection trigger Taking antibiotics for 1 or 2 days every time symptoms appear Using an at-home urine test kitwhen symptoms start
These tests can help you determine whether you need to call your doctor or talk to a Well Revolution doctor. If you're on antibiotics, you can test to see if they've cured the infection (although you still need to finish your prescription). Contact your doctor or us, if the test is positive, or if your symptoms continue, despite a negative test result. How to Prevent UTI Re-infection
You can prevent getting another UTI with the following tips: Empty your bladder frequently as soon as you feel the need to go; don't rush, and be sure you've emptied your bladder completely. Wipe from front to back. Drink lots of water. Choose showers over baths. Stay away from feminine hygiene sprays, scented douches, and scented bath products - they'll only increase irritation. Cleanse your genital area before sex. Urinate after sex to flush away any bacteria that may have entered your urethra. If you use a diaphragm, non-lubricated condoms, or spermicidal jelly for birth control, consider switching to another method. Diaphragms can increase bacteria growth, while non-lubricated condoms and spermicides can cause irritation. All can make UTI symptoms more likely. Keep your genital area dry by wearing cotton underwear and loose-fitting clothes. Avoid tight jeans and nylon underwear - they can trap moisture, creating the perfect environment for bacteria growth.
Some Things to Talk to Your Doctor About
If you get a lot of UTIs, your doctor may consider: A daily low dose of antibiotics, taken for 6 months or longer Having you test yourself for a UTI at homewhen you have symptoms Taking a single dose of antibiotics after having sex If you’ve gone through menopause, you could ask about estrogen vaginal cream. After menopause, women have less estrogen in their bodies, which can cause vaginal dryness and make the urinary tract more vulnerable to infection. The treatment can help balance the area’s pH factor and allow “good” bacteria to flourish again.
You can prevent getting another UTI with the following tips:
Empty your bladder frequently as soon as you feel the need to go; don't rush, and be sure you've emptied your bladder completely.
Wipe from front to back.
Drink lots of water.
Choose showers over baths.
Stay away from feminine hygiene sprays, scented douches, and scented bath products - they'll only increase irritation.
Cleanse your genital area before sex.
Urinate after sex to flush away any bacteria that may have entered your urethra.
If you use a diaphragm, non-lubricated condoms, or spermicidal jelly for birth control, consider switching to another method. Diaphragms can increase bacteria growth, while non-lubricated condoms and spermicides can cause irritation. All can make UTI symptoms more likely.
Keep your genital area dry by wearing cotton underwear and loose-fitting clothes. Avoid tight jeans and nylon underwear - they can trap moisture, creating the perfect environment for bacteria growth.
If you get UTIs often, your doctor may consider: A daily low dose of antibiotics, taken for 6 months or longer Having you test yourself for a UTI at homewhen you have symptoms Taking a single dose of antibiotics after having sex
If you’ve gone through menopause, you could ask about estrogen vaginal cream. After menopause, women have less estrogen in their bodies, which can cause vaginal dryness and make the urinary tract more vulnerable to infection. The treatment can help balance the area’s pH factor and allow “good” bacteria to flourish again.
Hormones are one reason. In pregnancy, they cause changes in the urinary tract, and that makes women more likely to get infections.
Also, your growing uterus presses on your bladder. That makes it hard for you to let out all the urine in your bladder. Leftover urine can be a source of infection. Diagnosis
You’ll take a urine test. Your doctor will test it for bacteria and red and white blood cells. A urine culture may also be checked. It shows what kind of bacteria are in the urine. Treatment
You’ll take antibiotics for 3-7 days or as your doctor recommends. If your infection makes you feel uncomfortable, your doctor will probably start your treatment before you get your urine test results. Your symptoms should go away in 3 days. Take all of your medication on schedule anyway. Don’t stop it early, even if your symptoms fade. Common Antibiotics Used During Pregnancy
Amoxicillin, erythromycin, and penicillin, for example, are considered safe for pregnant women.
Your doctor wouldn’t prescribe others, such as sulfamethoxazole, trimethoprim, ciprofloxacin, tetracycline, that can affect your baby’s development.
There’s no harm in trying it. But it’s not a proven fix.
Over the years, a lot of studies have focused on a substance found in cranberries that are thought to prevent bacteria from sticking to the lining of the urinary tract. But none of these studies have shown how much of this substance it would take to help prevent UTIs.
If you still want to give it a try, drinking cranberry juice or taking cranberry pills is probably fine to do. But there are some exceptions, like if you take a blood-thinning medication, a medication that affects the liver, or aspirin. It’s always wise to talk to your doctor first, before you try any supplements.
Yes. If you have engaged in unprotected oral, vaginal, or anal sex, getting tested for STDs is important. Although many STD infections do not show symptoms, it is still possible to spread them. Getting tested will put you at ease and help you begin any needed treatment.
Common STD symptoms include sores on the genitals, discharge, itching, a burning sensation during urination, dark or smelly urine, strange rashes or spots on your body, bumps, blisters, warts, or lesions on the genitals, unusual odours, and white spots in your pubic hair. Remember: Many STDs do not show symptoms. You can find more information on STD symptoms for some types of STDs here >
STDs have different development cycles, so the waiting period differs. Testing for all of the most common STDs (HIV, chlamydia, gonorrhea, syphilis, herpes, and hepatitis) is the best way to ensure a clean bill of health. We've produced a simple guide to waiting times for some types of STDs here >
Not necessarily. Some STDs can remain dormant and show no symptoms for years. If you are in a monogamous relationship, have not cheated on your partner, and recently tested positive for an STD, it could be due to an STD you have had for a long time without knowing. It is possible that your partner did not cheat on you.
Many STDs can cause very severe complications if they are not treated. For example, if gonorrhea is not treated it can spread to your joints, skin, and even the retina of your eyes. Girls that get chlamydia or gonorrhea and don't know it, or don't get it treated, can develop serious infections of their reproductive organs that can prevent them from having children. If syphilis is not treated it can affect your heart, your brain and other organs. Women and men who have sexual infections that are not treated can pass them on to other people. Finally, women with untreated sexual infections can pass them on to their newborn babies, who can develop mental retardation, blindness, infections in their joints, or even die. It is very important that people with STDs get treated as early as possible.
Unfortunately, the answer is usually yes. All of the STDs including gonorrhea, chlamydia, syphilis, Hepatitis, herpes and others can be passed on to a newborn baby. Because of this, it is important for young men and women to do everything they can (like not having sex, or using condoms if they do have sex) to prevent getting these infections, and to get tested so they can have any infection treated as early as possible. It is also very important for girls who are pregnant to get prenatal care as early as they can. Most pregnant women are tested for STDs regardless of their recent sexual activity just to be safe!
Absolutely you can. It is entirely up to you if you decide to notify anyone else. If you record a positive result within your MyWell health record, that stays completely private and confidential to you, and is information that is only shared with any health professional you engage with via Well Revolution for whom you’ve allowed access.
Well Revolution and its healthcare providers and treating providers are required to report certain STIs to the Medical Officer of Health - but without any identifying Information about you. These STIs are AIDS, Gonorrhea, HIV and Syphilis.