We currently offer tracked overnight courier delivery New Zealand wide. Orders are shipped on business days with courier collection at 4pm and targeted next-day delivery. Orders received prior to 3pm on a business day will usually be included within that day's delivery.
As soon as your order is shipped, we'll update you via email with tracking information.
When ordering, enter your shipping information including your Name and Telephone number with:
C/O NZ Post Shop, [then provide the address of the NZ Post Shop of your choice]
When your order is shipped, you'll receive a notification from us with tracking information. When your order shows as delivered, you can visit the NZ Post Shop during business hours to collect your order. You will need to show identification that matches the delivery name.
2. Parcel Collect
If you have signed up with NZ Post's Parcel Collect service, you can also use your Parcel Collect address during checkout. You can sign up for Parcel Collect here >
At the time your order is made, we process a payment to your credit card via our secure payment system. If there is ever an issue with your order that we cannot solve, a full refund will be made to the card you used for payment.
Yes you can. In the unlikely event that your order is incorrect or if there is any damage to the products you ordered, we'll do everything we can to fix it fast. If your items need to be returned, we'll provide you with return information and instructions. We'll be there every step of the way to help!
Yes. If you have engaged in unprotected oral, vaginal, or anal sex, getting tested for STDs is important. Although many STD infections do not show symptoms, it is still possible to spread them. Getting tested will put you at ease and help you begin any needed treatment.
Common STD symptoms include sores on the genitals, discharge, itching, a burning sensation during urination, dark or smelly urine, strange rashes or spots on your body, bumps, blisters, warts, or lesions on the genitals, unusual odours, and white spots in your pubic hair. Remember: Many STDs do not show symptoms. You can find more information on STD symptoms for some types of STDs here >
STDs have different development cycles, so the waiting period differs. Testing for all of the most common STDs (HIV, chlamydia, gonorrhea, syphilis, herpes, and hepatitis) is the best way to ensure a clean bill of health. We've produced a simple guide to waiting times for some types of STDs here >
Not necessarily. Some STDs can remain dormant and show no symptoms for years. If you are in a monogamous relationship, have not cheated on your partner, and recently tested positive for an STD, it could be due to an STD you have had for a long time without knowing. It is possible that your partner did not cheat on you.
Many STDs can cause very severe complications if they are not treated. For example, if gonorrhea is not treated it can spread to your joints, skin, and even the retina of your eyes. Girls that get chlamydia or gonorrhea and don't know it, or don't get it treated, can develop serious infections of their reproductive organs that can prevent them from having children. If syphilis is not treated it can affect your heart, your brain and other organs. Women and men who have sexual infections that are not treated can pass them on to other people. Finally, women with untreated sexual infections can pass them on to their newborn babies, who can develop mental retardation, blindness, infections in their joints, or even die. It is very important that people with STDs get treated as early as possible.
Unfortunately, the answer is usually yes. All of the STDs including gonorrhea, chlamydia, syphilis, Hepatitis, herpes and others can be passed on to a newborn baby. Because of this, it is important for young men and women to do everything they can (like not having sex, or using condoms if they do have sex) to prevent getting these infections, and to get tested so they can have any infection treated as early as possible. It is also very important for girls who are pregnant to get prenatal care as early as they can. Most pregnant women are tested for STDs regardless of their recent sexual activity just to be safe!
Absolutely you can. It is entirely up to you if you decide to notify anyone else. If you record a positive result within your MyWell health record, that stays completely private and confidential to you, and is information that is only shared with any health professional you engage with via Well Revolution for whom you’ve allowed access.
Well Revolution and its healthcare providers and treating providers are required to report certain STIs to the Medical Officer of Health - but without any identifying Information about you. These STIs are AIDS, Gonorrhea, HIV and Syphilis.