Help Center

iFAQ (Infrequently Asked Questions) Well, at this moment they're infrequently asked, but we still think they're useful ;)

How it Works

How do I order?

Do I need an account?


When will my order arrive?

Can I pick up my order?

Do you ship to PO Boxes?


When am I charged for my order?

What payment methods do you accept?

Do you store my payment card information?


Can I return my order?

Sexual Health Questions

Should I get tested for an STD even though I do not show symptoms?

Do I need a physical exam to get tested for STDs?

What are the symptoms of STDs?

Are STDs curable?

How long should I wait after exposure to test for STDs?

I am monogamous, but tested positive for an STD. Did my partner cheat on me?

What would happen to an STD that goes undetected?

If you have an STD and you have a kid, does the kid get infected?

If I got Chlamydia, can I test with you without anyone else finding out?

If I test positive for other STIs, is this information kept private?